CARE INSTRUCTIONS

– For each product, you can find information for optimal care of your garments both on the website as well as on the labels of our garments.

COATED DENIM CARE

– Dry clean recommended
– Do not machine wash, soak in water, or use bleach
– Avoid high temperatures
– Limit washing to maintain the shape and color

REGULAR DENIM CARE

– Dry clean recommended
– Do not machine wash or use bleach
– Limit washing to maintain the shape and color
– If hand-washing, wash quickly and do not soak.Turn the garment inside out before washing.

GARMENT-DYED CARE

– Dry clean recommended
– Do not machine wash or use bleach
– Limit cleaning to keep shape
– For hand-wash, turn inside out when washing.

POLICY

  • SHIPPING & PAYMENT

    • SHIPPING & DELIVERY

      – Domestic order delivery in 2-4 days. Worldwide order delivery in 3-10 days depends on region/country. Some countries are not eligible for shipping. Please contact our customer service team for more details

      – Shipping cost depends on the weight of the parcel and regions

      – Please note that deliveries are only made on working days.

      – We will provide you with the tracking number via email for your convenience

      – Product price displayed do not include all imported taxes and duties. Taxes and duties within these destinations are collected upon delivery.

    • PAYMENT METHOD

      – We accept the following payment methods:

      – When processing purchases, we will show you the options available for your order.
      PAYPAL
      LOCAL DEBIT CARD
      VISA
      MASTERCARD

  • EXCHANGES, RETURNS AND REFUNDS

    – Shop at a physical store: You have 1 days from the date of purchase.

    – We do not accept returns except for product defects.

    – For the exchange, items must be in their original condition, has not been used and include all labels.

    – You have to make the exchange in the same market/region where you made the purchase.

    • 1. Exchange conditions

      Customers must inspect the condition of the goods and can request an exchange at the time of delivery or receipt in the following cases:
      – The product does not match the type of the order placed or shown on the website at the time of ordering.
      – The product is torn, damaged, has material errors, or seam errors that are the manufacturer’s responsibility.
      – The product must be in their original condition and include all labels.
      – The product has not been used, washed, or damaged.

    • 2. Regulations for Notification and Exchange of Products 

      – You must notify us of a return immediately after receiving the product.

      – The product must be returned within 1-2 days of receipt for domestic customers. 3-7 days of receipt for international customers.

      – Products can only be exchanged for a different size or color within the same product code, and this can only be done once.

      – If the exchanged product has a lower or equal value, we will not refund the difference.

      – If the exchanged product has a higher value, you must pay the difference.

      – Return shipping costs due to personal reasons will be covered by the customer

      – Returns are not accepted for personal reasons. If you want a refund, we will only refund 70% of the product value after deducting the incurred expenses.

      – Returns and exchanges are not applicable for promotional products (items on sale).

      – We will charge a fee for exchanging to a larger size outside of the size chart. If you have any comments or complaints about product quality, please contact our customer service.

  • ORDERS

    • ORDER STATUS

      – Bear in mind you will receive updates on the status of your order by email.

    • CHANGE OR CANCEL AN ONLINE ORDER

      – Please remember that once an order is completed, it cannot be modified in any way. If you notice a mistake in the shipping details or if you would like to cancel your order, please contact us as soon as possible.